This role will be supportive the work of the Day Hospital, Psychiatric Adult Services and Early Psychosis Intervention Program programs and will also provide support the AMH Outpatient programs located at FMC. These programs provide treatment to patients with a broad range of mental health concerns. Reporting to the Unit Manager, the Administrative Support V provides advanced level clerical and/or administrative support, performing duties that focus on supporting administration and care providers within the unit(s). This role will also support the Unit Managers and Program Manager in the AMH Adult services at FMC. Key responsibilities of this position may include: analyzing staffing levels and make changes as needed, anticipating staffing needs and communicating to the manager about shifts that require further attention, assisting with office procedures that support more complex scheduling and timekeeping procedures, run reports as requested by management, maintenance of rotations, setting up new hire IT access, maintenance of operations and orientation manuals, ordering supplies, records keeping and documentation, meetings and minutes, as well as supporting with welcoming patients, contacting and scheduling appointments with patients, organizing and order of charts, and working/supporting with all administrative tasks. A portion of this role will include project support for program development.
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support V
- Union: AUPE GSS
- Unit and Program: FMC Adult Mental Health Outpatient Services
- Primary Location: Foothills Medical Centre
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 20-JUL-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 30-JUL-2026
- Temporary End Date: 31-JAN-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $31.09
- Maximum Salary: $37.81
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).
Additional Required Qualifications:
5 years administrative experience required. 3 years administrative experience in an addiction and mental health setting required. Excellent PC and keyboarding skills (Microsoft Office, Excel, PowerPoint), Data entry and database management skills required. Advanced Connect Care experience. Excellent interpersonal and communication skills required. Able to prioritize work and cope with frequent interruptions. Ability to work independently, demonstrate initiative and attention to detail required. Demonstrated organizational, prioritization, and time management skills required. Demonstrated knowledge of CTO process and Alberta Mental Act required. Experience with dictation required. The Administrative Support V must be able to perform complex duties, maintain confidentiality, organize multiple demands with shifting priorities, which impact one or all areas/providers and patients within the unit, and an ability to meet deadlines and establish protocols and procedures for support services to meet the diverse needs of the patients and their families. Responsibilities of the Administrative Support V require independent judgment and solid knowledge of departmental and organizational policies and procedures
Preferred Qualifications:
Demonstrated strength in developing collaborative, effective working relationships with clients of cultural and socio-economic diversity. Working knowledge and comfort with intake and referral process. Demonstrated experience with management and maintenance of unit work plans and staff assignments. Demonstrated patient and family centered cared. Must have knowledge of, and a history of adherence to, the policies and procedures of AHS related to patient care delivery.
