Whistler Reception & Property Care (WRPC) is a locally owned, community-focused business providing front desk and property management services for privately owned and rental properties throughout Whistler.
We operate three multi-functional front desks and are looking for friendly, reliable, and detail-oriented Front Desk Agents to join our growing team.
If you enjoy working with people, thrive in a fast-paced environment, and want to be part of a supportive local team, we’d love to hear from you!
As a Front Desk Agent, you’ll be the welcoming face of WRPC—assisting guests, supporting homeowners, and helping ensure every stay runs smoothly. This is a dynamic role that blends hospitality, administration, and customer service, where no two days are the same.
Key Responsibilities
- Welcome guests and assist with check-ins and check-outs
- Provide exceptional service in person, by phone, and via email
- Respond to guest inquiries and resolve issues professionally and efficiently
- Manage reservations and update booking systems as needed
- Coordinate with housekeeping and maintenance teams to ensure properties are guest-ready
- Complete daily administrative tasks and maintain accurate records
- Assist property owners with requests and property-related inquiries
- Follow established operating procedures and company standards
- Open and close the front desk, including secure cash handling and reporting
What We Offer
- Flexible shift options (morning, afternoon, evening, and mid-shifts)
- Winter ski pass or wellness benefit
- Opportunities to experience Whistler activities and excursions
- Team social events and a supportive workplace culture
- Potential growth into areas such as Sales, Marketing, Social Media, or Accounting
- Commission opportunities for new client referrals
- Year-round employment (no seasonal layoffs)
- A varied and engaging work environment with new challenges every day
- Potential for staff housing
What You Bring
- A positive, professional attitude and strong team mindset
- Previous customer service experience (hospitality experience is an asset)
- Strong multitasking, organization, and problem-solving skills
- Ability to work both independently and collaboratively
- Basic administrative or office experience preferred
- A valid Canadian work permit (if applicable)
How to Apply
Please submit your resume and a short cover letter outlining:
- Whether you are currently located in Whistler or your expected arrival date
- Your housing situation in the Sea to Sky area (if applicable)
Please note, only shortlisted candiadates will be contacted for interviews
Learn more about us:
www.whistlerreception.com
Job Types: Full-time, Permanent
Pay: From $23.00 per hour
Benefits:
- On-site parking
- Wellness program
Application question(s):
- Are you currently located in Whistler and if not, when do you expect to arrive?
- Are you in need of staff housing?
Work Location: In person
