The Hap transportation Group ltd was founded in 2006 in Surrey B.C and began as a single truck operation. Today, we operate a fleet of 150 trucks servicing the lower mainland with container trucking services from the ports of Vancouver and CP/CN Rail.
The Opportunity
If you have a strong commitment to customer service, have a great attitude and personal leadership skills, and want to join a dynamic team in a fast-paced and rewarding environment, we may have the career opportunity for you.
The Hap transportation Group has an exciting opportunity for a Truck Dispatcher to join the Port Operations department.
- Complete daily tracking reports, track inbound vessels, and coordinating empty cube for the correct days
- Scheduling trans-loads with the warehouse; communicate drop and pick-up appointments to other department stakeholders as required
- coordinate port pick-ups to carriers as required; communicate empty units to carriers for
- Scheduling reservations based on driver availability and meeting ERD’s and Cut offs.
- Scheduling empty container deliveries to customers for export loading.
Qualifications
The successful candidate must meet the following requirements:
Requirements:
- Dispatch experience in rail or road operations with temperature-controlled products would be considered an asset.
- High school diploma or equivalent.
- Superior organizational skills including time management, attention to detail, and the ability to prioritize and multi-task.
- Excellent oral and written communication skills and good judgment; proven ability to respond or escalate inquiries appropriately.
- Ability to clearly communicate problems and solutions to others.
- Proven ability to work independently is essential.
- Proficient in critical thinking and decision-making.
- Strong interpersonal skills, ability to build and foster relationships with internal and external customers.
- Driven to achieve high levels of customer satisfaction.
- Strong computer and analytics skills including superior knowledge of spreadsheets and related software. Experience with Trinium and Microsoft Excel would be considered an asset.
- Knowledge of the Port and CN’s network including terminal abilities, challenges, and cut-offs would be considered an asset.
- Knowledge of CBSA and bonded moves is considered an asset.
- Certification in Supply Chain or Logistics is preferred.
Job Types: Full-time, Permanent
Pay: $50,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
