Our clinic is seeking a friendly, organized, and motivated Optometric Assistant / Receptionist to join our growing team in the heart of Downtown Vancouver.
We pride ourselves on delivering exceptional patient care in a modern, welcoming clinic. If you enjoy working with people, thrive in a fast-paced environment, and are looking for a long-term career in healthcare, we'd love to hear from you.
Responsibilities
As an Optometric Assistant / Receptionist, you will play an essential role in ensuring our patients have an outstanding experience from the moment they arrive. Responsibilities include:
- Greeting patients and checking them in and out
- Scheduling and confirming appointments
- Processing payments and handling billing
- Submitting and processing insurance claims
- Answering phone calls and responding to patient inquiries
- Performing pre-testing prior to the doctor's examination (training provided as needed)
- Ordering and dispensing contact lenses
- Maintaining accurate patient records
- Frame selection and assisting opticians as needed
- Assisting optometrists with general responsibilities as needed
- Assisting with general clinic operations and administrative duties
- Working collaboratively with our doctors and team to provide exceptional patient care
What We're Looking For
- Friendly, professional, and patient-focused
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable using computers and learning new software
- Detail-oriented and dependable
- Previous experience in an optometry, medical, dental, or healthcare office is an asset, but not required
What We Offer
- Full-time Monday to Friday schedule—no evenings or weekends
- Supportive and welcoming team environment
- Competitive compensation based on experience
- On-the-job training and mentorship
- Opportunities for professional development and career advancement
- Modern downtown Vancouver clinic with a positive workplace culture
If you're looking for a career where you can make a difference while working with a fantastic team, we'd love to meet you.
Please submit your resume along with a brief cover letter telling us why you'd be a great fit for our team.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Benefits:
- Company events
- Extended health care
- Paid time off
- Store discount
- Vision care
Work Location: In person
