RPR Heating and Air Conditioning Ltd. is looking for a smart, detail-oriented Front Desk Administrator to join our growing team. This role is ideal for someone who enjoys being the friendly first point of contact for customers, thrives in a busy fast-paced environment, is highly organized, and takes pride in accurate work.
If you’re customer oriented, intuitive and accountable we want to hear from you.
What You’ll Do
- Greet walk-in customers and answer a high volume of incoming calls.
- Schedule service and installation appointments.
- Administration of maintenance plans including initial registration, schedule appointments and organize maintenance program.
- Maintain customer records and assist with rebates, warranty submissions, and maintenance plans.
- Provide general office support including filing, scanning, and supplies management.
- Assist management with administrative tasks as needed.
What We’re Looking For
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy — you catch mistakes before they become problems.
- A proactive, intuitive thinker who takes ownership of their work.
- Ability to stay organized and focused in a fast-paced environment.
- Proficiency in Microsoft Office, especially Excel.
- Previous office or administrative experience preferred but not necessary - we care about attitude and fit.
- Experience with service software is an asset.
Schedule
- Monday to Friday
- up to 8 hours per day
Compensation & Benefits
- Starting at $20 - 23, depending on experience
- Extended health, dental, and vision benefits
- Supportive team culture + regular staff appreciation events
If this sounds like the position for you, we look forward to receiving your application! Please email only, we are not accepting phone calls regarding this position.
Job Type: Part-time
Pay: $20.00-$23.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- This role requires high attention to detail. Please include the word "summer" in your answer so we know you've read this posting carefully
Education:
- Secondary School (required)
Experience:
- Office administration: 1 year (preferred)
- Customer service: 1 year (preferred)
Location:
- Penticton, BC (preferred)
Work Location: In person
