À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Join our team and what we'll accomplish together
At TELUS Health, we're transforming how organizations manage their most complex benefits challenges. Our Retirement & Benefit Solutions team partners with leading enterprises to modernize and implement Defined Benefit pension platforms—work that directly impacts thousands of employees and retirees.
As a Senior Project Manager, you won't just oversee implementation timelines. You'll own the complete delivery story—from the first client conversation through successful go-live and transition to operations. You'll lead through complexity, build trusted relationships with C-suite executives, steer multi-million dollar initiatives, and mentor the next generation of delivery leaders. This is leadership that shapes how organizations transform, and it requires someone who can balance strategic vision with meticulous execution.
If you thrive navigating ambiguity, inspiring cross-functional teams, and turning intricate challenges into client wins, this is your role.
What you'll do
Your Week in Focus:
You'll divide your time between strategic leadership and hands-on delivery. You'll start your week in governance forums—steering committee calls, executive status reviews, and decision meetings—where you present insights, flag risks, and secure buy-in for critical decisions. Mid-week, you're embedded with your configuration, data, QA, development, and integration teams, ensuring every workstream is aligned and integrated. You're the "single throat to choke" for your client—the one they call when they have concerns, when scope shifts, or when they need confidence that their project is on track.
You'll proactively manage risks before they become crises: spotting dependencies early, modeling scenarios, stress-testing timelines, and presenting options with clear recommendations. You're accountable for scope, schedule, budget, and quality—and you're not afraid to have tough conversations about trade-offs.
You'll also:
Lead change management, scope control, and financial tracking with precision
Plan and optimize resource allocation across multiple workstreams
Champion PMO standards and best practices, improving how the team delivers
Mentor junior project managers and coordinators, growing future leaders
Harness AI and automation to strengthen governance—think: executive dashboards, risk trend analysis, dependency mapping, and delivery forecasting powered by tools that amplify your leadership
What you bring
Must-Have Experience & Qualifications:
5+ years of project management experience, with proven success delivering complex Defined Benefit pension implementation projects end-to-end
Mastery of client-facing software implementation delivery, particularly projects with multiple workstreams and senior stakeholders
Deep knowledge of pension administration—processes, pain points, and technology landscapes
Executive-level communication and stakeholder management—you speak fluently with C-suite clients and senior leaders
Demonstrated expertise in risk management, financial control, and change control across large-scale initiatives
Proven track record leading governance forums and steering committees with senior client stakeholders
Leadership of integrated, multi-disciplinary teams across configuration, data, QA, product, development, and integration functions
AI fluency and digital leadership mindset—hands-on experience applying generative AI, copilots, or automation to improve delivery insights, governance, and decision support
Understanding of responsible AI practices, including data privacy, security, and appropriate use of enterprise-approved tools
Ability to identify and champion practical AI use cases (e.g., executive reporting automation, risk trend analysis, dependency mapping, forecasting)
Nice-to-Have Skills:
Bilingual proficiency (English and French)
PMP or similar project management certification
Experience with SaaS platforms, data migration, and system integrations
Familiarity with tools like Azure DevOps (ADO), Jira, or comparable platforms
Salary Range: $65,000 - $85,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
Why TELUS Health? You'll work on mission-critical projects that matter to thousands of employees and retirees. You'll have autonomy, visibility at the highest levels, and the backing of a technology leader committed to innovation in health and benefits. Plus, you'll be part of a delivery culture that values continuous improvement, mentorship, and responsible use of AI to amplify human expertise—not replace it.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
