We are looking for a thoughtful and capable leader to oversee wellness and recovery services in Barrie, Ontario. This position combines operational management, clinical guidance, and team leadership to support high-quality mental health and addictions care for patients, families, and community members. The successful candidate will help strengthen an integrated model of care that is trauma-informed, culturally safe, and respectful of Indigenous approaches to healing and wellness.
Responsibilities:
- Provide leadership and practical guidance to counselling, wellness, and addictions staff to support strong clinical practice and consistent service delivery.
- Coordinate interdisciplinary case discussions and contribute to sound decision-making for complex situations, including risk review and care planning.
- Lead initiatives that improve program quality, service outcomes, and reporting processes across wellness and recovery services.
- Supervise team members through regular coaching, performance conversations, and development planning that encourages growth and accountability.
- Partner with Human Resources on recruitment support, onboarding activities, orientation, training coordination, and workplace matters such as conflict resolution and compliance requirements.
- Oversee daily operations for mental health and addictions programs, including staffing coverage, scheduling considerations, and continuity of care during planned or unexpected absences.
- Work closely with senior leadership to shape referral processes, balance workloads, and support the development of clinical programs, policies, procedures, and care pathways.
- Monitor access to services, program effectiveness, and adherence to best practices to promote equitable care and a consistently high standard across programs.
- Chair or contribute to team and leadership meetings, share operational updates promptly, and support a respectful, safe, and collaborative workplace culture.
- Participate in health and safety activities, including committee involvement, to reinforce safe working practices across the department.
- Minimum of 5 years of experience in mental health, addictions, wellness, or a related healthcare environment, including leadership responsibilities.
- Demonstrated ability to manage operations, guide interdisciplinary teams, and support service delivery in a fast-paced setting.
- Strong knowledge of trauma-informed practice, culturally safe care, and approaches that respect Indigenous ways of knowing and healing.
- Experience with staff training, coaching, onboarding, and performance management.
- Solid understanding of policies, procedures, quality improvement methods, and risk management in clinical or community-based programs.
- Ability to use operational and administrative systems effectively, including ERP platforms and related workplace tools.
- Strong communication and relationship-building skills, with the ability to work collaboratively with leadership, staff, families, and community partners.
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