Merry-Hill Golf Club is seeking a friendly, energetic, and customer-focused individual to join our team as a Part-Time Starter for the golf season.
This position is ideal for someone who enjoys interacting with people, spending time outdoors, and helping create an exceptional golf experience for our guests. As one of the first team members golfers interact with before heading onto the course, you will play a key role in setting the tone for their day.
The successful candidate will possess:
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Excellent communication and interpersonal skills
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Strong organizational abilities and attention to detail
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A calm, cheerful, and professional demeanor
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Outstanding customer service skills
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A friendly and welcoming personality
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The ability to work independently and as part of a team
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Reliability, punctuality, and a strong work ethic
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A passion for creating positive guest experiences
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Knowledge of golf is an asset, but not required
The Starter is the key person responsible for greeting guests, verifying tee times and payments, managing the flow of play, and ensuring golfers begin their rounds in an orderly and efficient manner. Working closely with the Golf Shop and Player's Assistant team, the Starter helps maintain an enjoyable pace of play while delivering exceptional customer service.
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Greet and welcome guests as they arrive at the Starter's Station
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Manage and understand tee sheet rotation and daily play schedules
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Send groups to the first tee on time while maintaining proper spacing between groups
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Monitor and assist with the pace of play throughout the day
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Communicate regularly with the Golf Shop regarding tee sheet changes, additions, cancellations, and guest check-ins
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Maintain accurate starter records, including pace of play tracking and power cart assignments
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Assist with the staging and organization of power carts
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Place scorecards in carts and ensure guests are prepared for their round
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Maintain the cleanliness and organization of the Starter's Station, practice areas, and pull-cart staging areas
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Ensure practice facilities remain tidy and welcoming for guests
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Handle guest compliments, concerns, and complaints professionally, with a focus on guest satisfaction
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Support special events, tournaments, and daily golf operations as required
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Part-time, seasonal position
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Flexible schedule including weekdays, evenings, weekends, and holidays
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Outdoor work environment
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Competitive hourly wage
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Complimentary golf privileges and staff discounts
