This is an internal ICBC job posting. External applicants will not be considered
We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [email protected] – we are committed to ensuring an accessible experience for all candidates.
At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.
We look forward to hearing from you!
We’re looking for a strategic and forward-thinking Senior Manager, Claims Business Solutions, to lead the development of enterprise technology strategies and guide the evolution of our IT architecture.
In this role you will support the full Claims lifecycle—from first notice of loss through to settlement—serving a diverse set of internal and external users in a complex, customer-facing environment.
This is an opportunity to influence long-term technology direction, partner with senior leaders, and build high-performing teams that drive meaningful business outcomes.
Business Partnership & Strategy
Delivery & Value Enablement
Application Services & Operations
You bring a strong blend of strategic thinking, technical expertise, and leadership capability, including:
Solid experience leading enterprise architecture and IT teams (applications, infrastructure, security, and systems management).
About us:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.
- Collaborative: We include different perspectives to reach our common goals.
- Supportive: We seek to understand to meet diverse and evolving needs.
- Straightforward: We simplify the complex to make things easier.
- Knowledgeable: We gain knowledge through experience and learning to make informed decisions.
Work arrangements defined:
- Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
Only candidates legally entitled to work in Canada will be considered for this position.
#IND1
