Description
Join the Armour Team Today!
Position Overview: Bring your energy and organizational skills to a fast-paced environment where every day makes a difference! As an
Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you.
What You’ll Do-
Enter data quickly and accurately to keep operations moving
-
Efficiently check drivers in and out
-
Maintain undelivered reports and complete daily coding
-
Ensure POD (Proof of Delivery) compliance
-
Prepare and distribute On-Time Delivery reports
-
Respond promptly to customer tracing requests
-
Manage Hold for Pickup items
-
Process miscellaneous AR transactions and handle cash collections
-
Prepare deposits and process credit card payments
-
Scan and organize paperwork (BOLs, PODs, etc.)
-
Maintain and clean up the pickup screen
-
Provide general dispatch support
-
Order office supplies as needed
-
Participate in team calls and meetings
-
Coordinate timely pickups and deliveries using dispatch tools
-
Communicate expectations clearly to drivers
-
Verify truck manifests before departure
-
Respond quickly and professionally to emails and calls
-
Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
-
Escalate issues to the Terminal Manager or Supervisor as needed
-
Support additional tasks and projects as required
What You Bring-
Excellent time-management and organizational skills
-
Ability to juggle multiple priorities in a fast-moving environment
-
Self-starter with a proactive, solution-driven approach
-
Friendly, positive, and team-oriented attitude
-
Conflict resolution and negotiation skills
-
Open to feedback and continuous improvement
-
Strong problem-solving abilities and sound judgment
-
Clear, professional communication skills
-
Flexibility and adaptability
-
Reliable and professional presence
Education & Experience-
Experience in transportation or logistics is an asset
-
CITT or other industry-related credentials are a plus
-
Familiarity with TMW Systems is an advantage
-
Strong skills in Microsoft Word & Excel
-
Fast and accurate typing and data entry skills
Ready to be a key player in keeping freight moving and customers happy?
Apply today and join a team that values your drive, attention to detail, and commitment to excellence!
