Doro Inc. is seeking a reliable, organized, and detail-oriented Office & Operations Administrator to support daily office operations, customer service, order processing, QuickBooks administration, shipping/logistics, and inventory activities.
This is a full-time, permanent position for someone who enjoys a fast-paced environment, takes ownership of their work, and can manage multiple responsibilities with accuracy and professionalism.
Key Responsibilities
- Answer and direct incoming phone calls
- Provide administrative support to office staff
- Create customer estimates, purchase orders, invoices, and bills in QuickBooks Online
- Process customer orders accurately and efficiently
- Coordinate small parcel shipments and freight deliveries
- Obtain and compare shipping quotes when required
- Communicate professionally with customers, vendors, suppliers, and carriers
- Maintain accurate records in QuickBooks Online
- Assist with expense entry and basic account administration
- Support inventory tracking and shipping/receiving activities
- Follow up on orders, shipments, and vendor requests
- Perform general office and administrative duties as needed
Required Qualifications
- Experience using basic QuickBooks Online
- Strong Microsoft Office skills, including Excel, Word, and Outlook
- Clear and professional spoken and written English
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Professional communication and customer service skills
- Reliable, punctual, and dependable
Preferred Experience
- Order processing and customer service
- Shipping, logistics, or freight coordination
- Inventory management
- Fast-paced office or operations environment
- Credit card reconciliation and expense entry
- Canva experience (an asset)
Physical Requirements
- Ability to lift up to 30 lbs
- Comfortable using stairs between office and warehouse areas
Schedule:
- Monday to Thursday: 9:00 AM – 4:30 PM
- Friday: 9:00 AM – 4:00 PM
- No evenings or weekends
What We Offer
- Stable weekday schedule
- Paid statutory holidays
- On-site parking
- Supportive team environment
- Opportunity for increased responsibility and career growth
Pay: $21.00 per hour
Benefits:
Experience:
- QuickBooks: 1 year (preferred)
Work Location: In person
