Accounts Receivable / Collections Specialist (B2B)
Concord, Ontario
55-60K salary with benefits and profit sharing
Responsibilities
- Manage customer accounts and follow up on outstanding invoices to secure payment commitments.
- Monitor AR aging reports, prioritize past-due accounts, and take proactive steps to reduce delinquency.
- Investigate and resolve payment discrepancies, deductions, billing issues, unapplied cash, and customer disputes.
- Work closely with internal teams to resolve invoice, pricing, purchase order, and proof of delivery issues.
- Maintain accurate account notes and customer records within the ERP/accounting system.
- Prepare weekly collection and account status reports for management review using Excel.
- Support month-end collections, credit hold reviews, audits, and special AR projects as required.
Qualifications
- Previous experience in Accounts Receivable, Collections, Credit, or a related finance role.
- Strong communication, customer service, and problem-solving skills.
- Intermediate to advanced Excel skills, including Pivot Tables, VLOOKUP, filtering, sorting, and formulas such as SUMIF and IF statements.
- Experience working with large data sets, AR aging reports, and high-volume customer accounts.
- Ability to prioritize accounts based on risk, aging, and outstanding balances.
- Professional and detail-oriented with strong follow-up and organizational skills.
- Experience using ERP/accounting systems preferred.
- Industry experience in manufacturing, distribution, wholesale, construction supply, or similar environments is considered an asset.
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Work Location: In person
