Biolyse Pharma Corp. is a Canadian pharmaceutical manufacturer located in St. Catharines, Ontario. We are seeking a reliable and hands-on IT professional to support our day-to-day technology needs, maintain our computer systems, and assist with the continued improvement of our internal IT infrastructure.
The ideal candidate will be practical, organized, and able to work in a regulated manufacturing environment where documentation, reliability, and confidentiality are important.
Key Responsibilities
The IT Support / Systems Administrator will be responsible for:
- Providing day-to-day IT support to office, production, quality, laboratory, and administration staff
- Troubleshooting computers, printers, scanners, email, Wi-Fi, and network issues
- Setting up new users, workstations, software, and access permissions
- Maintaining and supporting company servers, backups, shared drives, and network systems
- Assisting with cybersecurity controls, antivirus software, password policies, and user access reviews
- Supporting software and equipment used in a GMP manufacturing environment
- Maintaining IT documentation, inventories, licenses, and records
- Coordinating with external IT vendors or service providers when required
- Supporting improvements to data security, system reliability, and business continuity
- Assisting with validation or documentation activities for computerized systems where applicable
Qualifications
- College diploma, university degree, or equivalent experience in Information Technology, Computer Systems, Networking, or a related field
- Experience providing IT support in a business environment
- Strong knowledge of Windows workstations, Microsoft Office, email systems, printers, networking, and general troubleshooting
- Experience with servers, backups, Active Directory, network security, and user permissions is an asset
- Strong problem-solving skills and attention to detail
- Ability to communicate clearly with staff at all technical levels
- Reliable, organized, and able to manage multiple priorities
Pay: $19.00-$21.00 per hour
Work Location: In person
