Primary Responsibilities:
- Install and manage on-premise, datacenter and Cloud Infrastructure in Azure and GCP
- Install and maintain Windows Active Directory infrastructure
- Administer Linux and Mac environments
- Provide managed services support including patching, asset management, licensing and monitoring emails and operational alerts
- Install and configure new servers, workstations, and other IT equipment.
- Develop and maintain technical documentation of systems and network.
- Track, prioritize and document requests using an IT support request system.
- Perform ticketing and time entry in centralized invoicing systems
- Provide documentation and standardization of work, procedures and policies
- Deliver projects end to end, including effective communication with customers
- Lead and develop technology initiatives.
- Perform activities as a field technician including infrastructure cabling.
Technical Skills
- Required Degree or Diploma in a computer related field (Computer Science or Information Systems);
- Understand local area networking and setting up and configuring end user devices
- Strong knowledge of Windows Active Directory
- Experienced in on-premise environments using VMware, HyperV and KVM
- Scripting automation and management tasks in Powershell or Python
- Knowledge of configuring network switches, firewalls and routers
- Experience with setting up and maintaining Linux environments
- Experience 3+ years working in desktop and server support
Personal Abilities
- You have excellent communication skills, both verbal and written.
- Ability to create clear, concise, client-facing communications.
- You are able to deal with emergencies with calm
- You are motivated to learn new skills and work hard every day
- Be easy to get along and enjoy working in a team
Extended Medical Benefits provided after probation
Driver’s License – You MUST have a drivers license. A company vehicle is provided with the job
This is NOT a remote work position. We require in-person at our Richmond location
Job Type: Full-time
