Job Description
Are you passionate about helping others and creating an inclusive environment?
Join us as an Inclusion Support Staff. Reporting to the Program Coordinator, you will provide support to participants who benefit from additional support, helping them thrive in a fun and welcoming recreational environment.
Inclusion support is offered at all recreation programs and facilities throughout the City. This position requires transportation to travel between any of the City Of Oshawa facilities and program spaces as required.
Responsibilities:
- Review, understand, and follow each participant's Inclusion Profile to provide consistent, individualized support.
- Get creative by suggesting and implementing program and environmental adaptations to create an inclusive environment
- Maintain communication with caregivers as appropriate
- Promote appropriate behaviour using learned strategies and acquired skills
- Ensure the safety, enjoyment and care of registered participants in City of Oshawa seasonal recreation programs
- Respond to first aid situations
- Become familiar with City of Oshawa policies, procedures and emergency procedures and be able to implement such procedures (fire, power failure, building evacuation)
- Report all incidents, accidents, issues and concerns to the Program Coordinator
- Complete all formal paperwork (accident, incident, complaint forms, weekly attendance)
- Answer questions and inquiries, while providing effective customer service to registrants/patrons of the program
- Ensure all equipment is prepared/put away during each session
- Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
- Perform other duties as assigned
Requirements:
- Minimum Grade 12 education
- Enrolled in post-secondary program in a related field is an asset (eg. Therapeutic Recreation, Occupational Therapy)
- Possess and keep current Standard First Aid/CPR ‘C’ qualifications
- Provide a current (within six months) Criminal Information Request prior to employment start date
- Demonstrate good customer service and communication skills to deal effectively and courteously with staff and the general public; good interpersonal skills with the ability to establish and maintain positive working relationships
- Attend all staff training and meetings
- Ability to work shifts, including evenings, weekends, and holidays as required
- Strong swimmer and ice skater is considered an asset
As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.
Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.
We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.
Applicants who are currently employed by the City of Oshawa are asked to clearly indicate their status as an internal applicant in their application. Please ensure that you check your email regularly to receive any correspondence.
The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day
We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions.
The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. If you require an accommodation during the recruitment process or assistance with the application process please contact Human Resource Services. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.
