We are accepting applications for a Service Writer to join our team that offers excellent earning potential along with opportunities for growth. We’re looking for someone who can make a difference, because we believe that an innovative team can accomplish anything!
Essential Duties & Responsibilities (included but not limited to):
- Promptly attend to Service customers in a friendly & courteous manner,
- Maintain & Manage open work orders
- Must be able to prioritize and handle a multiple of tasks.
- Review service orders & provide an explanation of repairs
- Regularly follow-up with customers on work order progress; maintain communication with technicians regarding status of work order.
- Monitor shop work orders to ensure shop availability
- MUST have Excellent communication skills
- Verifying with technicians to provide them parts and record parts against work orders
- Uphold a safe & clean environment for customers and co-workers
Competencies and Skills/Requirements:
- High School Diploma or equivalent preferred
- Possess the ability to lead, prioritize and handle multiple tasks
- Possess effective listening & communication skills
- Must be able to facilitate successfully resolve problems to the customer and company satisfaction
- Must have basic computer skills, excellent organizational & administrative skills
- Have an understanding of Service Department policies and procedures
- Have a moderate understanding of product installation & repair
- Must have a mechanical aptitude
- Valid Driver’s License may be required.
- We are willing to train the right individual
We offer a benefits package and a great work environment. Wage commensurate with experience.
Job Type: Full-time
Pay: $18.00-$25.00 per hour
Work Location: In person
