FRONT DESK RECEPTIONIST
PROGRAM
The Vancouver Aboriginal Friendship Centre Society (VAFCS) is a non-profit charitable organization serving the Urban Aboriginal community with a mandate to provide programs and services that will contribute to the cultural, educational, social, economic, and recreational development of Urban Aboriginal people. The Society manages twenty-three programs and services through three locations in Vancouver. The Friendship Centre at 1607 East Hastings is a community-led organization creating meaningful change for the Urban Aboriginal Population that we serve.
The Vancouver Aboriginal Friendship Centre Society strives to represent, promote and advocate for our urban Aboriginal community and the Aboriginal organizations which serve them.
RESPONSIBILITIES:
- Greet the public as the first point of contact for VAFCS building through telephone, email and in person
- Maintain and follow front desk operation manual and organization protocols
- Collaborate with program managers and staff to plan and schedule events, including securing venues, arranging logistics, and sending invitations.
- Response to public enquiries and provide resource information as needed.
- Record/log/distribute incoming/outgoing phone calls, mail, faxes and e-mail.
- Provide administrative support to the Executive Director as to keeping track of meeting schedule, photocopying, faxing, and monthly duties, BOD meeting packages, travel arrangements, and meeting coordination
- Assist with financial management such as log and mail outgoing cheques.
- Maintain office supplies and maintenance of office equipment for the centre staff use
- Perform other duties as requested.
QUALIFICATIONS:
- High school graduation plus a minimum of 1 year of related experience or an equivalent combination of education and experience.
- Ability to demonstrate resilience, flexibility, and a non-judgment approach,
- Maintain confidentiality and a professional attitude
- Demonstrated effective verbal and written communication and conflict resolution skills
- Effective organizational and time management skills.
- Ability to work under pressure and remain calm.
- Demonstrated strong computer skills using Microsoft 365
- Ability to work independently while supporting a team environment.
- Knowledge of DTES Urban Aboriginal Organizations and programs
OTHER REQUIREMENTS:
- Criminal Records Check with Vulnerable Person Sector Check.
Job Details:
Employment type: Casual (on call)
Wage: $22.45 per hour
Working Hours: 7.5-hour shift, 9:00 am -5:00 pm
The Vancouver Aboriginal Friendship Centre encourages members of equity-seeking groups to apply. Preference will be given to qualified Indigenous applicants in accordance with Section 41 of the BC Human Rights Code.
Pay: $22.45 per hour
Work Location: In person
