Job Overview
We are seeking a dedicated and detail-oriented Resident Manager to oversee the daily operations of our residential property. The ideal candidate will be responsible for maintaining high standards of property management, ensuring excellent customer service, and fostering positive relationships with residents. This role requires strong organizational skills, proficiency in property management software, and the ability to handle administrative tasks efficiently. The Resident Manager will serve as the primary point of contact for residents and will coordinate maintenance, leasing, and community engagement activities to ensure a safe and welcoming environment.
Responsibilities
- Manage resident relations by addressing inquiries, resolving issues, and ensuring overall satisfaction through excellent customer service and phone etiquette.
- Oversee leasing processes including data entry, filing, and maintaining accurate resident records using Yardi or similar property management software.
- Coordinate maintenance requests and work orders utilizing CMMS systems to ensure timely resolution of issues.
- Conduct regular property inspections to uphold safety standards and cleanliness.
- Assist with marketing efforts and lease negotiations to attract new residents and retain current tenants.
- Handle administrative duties such as filing, data management, and report generation related to property operations.
- Foster positive community relationships through engagement activities and effective communication.
- Ensure compliance with property policies, local regulations, and safety protocols.
Skills
- Proficiency in Yardi or comparable property management software is highly desirable.
- Strong office experience with administrative skills including data entry, filing, and record keeping.
- Excellent customer service skills with professional phone etiquette.
- Experience in sales, negotiation, and customer relationship management to support leasing efforts.
- Knowledge of property management practices, CMMS systems, and general maintenance procedures is a plus.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
- Strong organizational skills with the ability to prioritize responsibilities effectively.
- Excellent communication skills both written and verbal to interact professionally with residents and team members.
This position offers an engaging work environment where your organizational talents and customer service skills will directly contribute to the success of our community. We value proactive individuals who are committed to maintaining a positive living experience for our residents through effective management and community engagement.
Pay: $1,200.00 per month
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
