Summary
As the Human Resources Business Partner, you will support and execute HR initiatives across all provinces in Canada, acting as a key partner to field teams. This role is responsible for delivering hands-on HR support while ensuring alignment with company policies, culture, and business objectives.
You will work closely with managers and employees to support employee relations, performance management, compliance, and day-to-day HR operations. This position requires an understanding of Canadian employment standards, along with a practical, solutions-focused approach to supporting a multi-provincial workforce.
Role and Responsibilities
HR Business Partnership:
- Partner with Regional and District Managers (dotted-line support) to address day-to-day HR needs across field teams.
- Provide guidance on employee relations, performance management, and policy interpretation.
- Support workforce planning, organizational changes, and employee engagement initiatives.
Employee Relations and Support:
- Act as the primary point of contact for employee relations matters across Canada.
- Conduct investigations into workplace concerns, ensuring fair and consistent outcomes.
- Coach managers on handling performance issues, conflict resolution, and disciplinary actions.
Compliance and Policy Management:
- Ensure compliance with employment standards and labor laws across all Canadian provinces.
- Support the implementation and consistent application of HR policies and procedures.
- Maintain accurate documentation and support audits as required.
Talent and Performance Management:
- Support performance review processes, goal setting, and development planning.
- Partner with Talent Acquisition to support hiring needs and onboarding processes.
- Assist in identifying development opportunities and succession planning.
HR Operations and Reporting:
- Maintain employee records and ensure data accuracy within HR systems.
- Support reporting related to headcount, turnover, and HR metrics.
- Collaborate with Payroll and HR leadership to ensure alignment on employee data and changes.
Collaboration and Communication:
- Work closely with US HR leadership to ensure alignment across North America.
- Provide regular updates to the HR Director on trends, risks, and employee feedback.
- Support communication and rollout of HR initiatives across the region.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- 3–5 years of HR experience, preferably in a business partner or generalist role
- Familiarity with Canadian employment laws across multiple provinces
- Experience supporting field-based teams in a multi-location environment
- Exposure to employee relations with the ability to handle sensitive situations
- Strong communication, organization, and problem-solving skills
- Ability to work independently in a fast-paced environment
Additional Information
Based in Toronto, with travel across Canada as needed
Flexibility to support business needs outside of standard hours when required
This job description is designed to help communicate the role. This is not an exhaustive list, as you may be required to take on additional tasks as directed by your manager.
Pay: $70,000.00-$85,000.00 per year
Benefits:
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Work Location: In person
