About Farmery Estate Brewery:
We are a dynamic & proud local Manitoba company. We are both a farm and a brewery, where we grow ingredients for our beer such as barley and hops, as well as brew beer and craft other non-alcoholic, value-added, local products.
Farmery Estate Brewery is looking for talented and committed individuals to help us manage & grow our business at the Farmery Craft Beer Outlet location at 2B-2 Donald St. in Winnipeg, and support our sales staff and retail stores carrying Farmery products.
About you:
Enthusiastic individuals with an interest in craft beer, experience with retail sales management with a passion and commitment to excellent customer service; with capability to do some physical work and learn on the job. This position is ideal for the individual who is looking for a rewarding job with responsibility, with a possible career track to a higher position.
Main Duties/Tasks:
- Responsible for overseeing and co-ordinating the activities of all staff.
- Provide excellent customer service, fulfilled orders online, at POS in-store, and through Skip, Uber and Door Dash/ Deal with customer queries and complaints, assist customers on a regular basis. Finding specific items and correcting pricing mistakes, administering refunds and discounts.
- POS programming duties; menu programming, pricing, changes, platform support
- HR duties: scheduling, hiring, training
- Inventory control: coordinating deliveries, checking inventory numbers, recording missing products and planning special discount offers
- Achieving sales targets and ensure a positive team atmosphere is maintained at all times.
- Register, schedule, coordinate participation for events and samplings
- Systems and logistics, orders, fulfillments (pick up/ Deliveries/ Shipment)- organizing, coordinating the shipping and receiving of products in-company and to wholesale vendors
- Monitor & report weekly sales
- Generate and assist with in-store sales strategies
- Retail store support: visiting accounts, phoning accounts, taking orders, light brand ambassadorship tasks, sales staff support as needed
Qualities/Skills/Job Requirements:
- must be 18+ with Smart Choices card or able to get one
- valid driver's license
- passion for craft beer and local MB and Cdn products
- manage, schedule, train, and supervise workers
- develop and implement SOPs and workflows
- sales/order calls over the phone and in-person to wholesale vendor/retail store customers
- pick and fulfill curbside pickup orders
- pick and fulfill online shipping orders (Canada Post, UPS, couriers)
- knowledge of/interest in online shopping/fulfillment (e-commerce)
- willingness to train in different applications to ensure business efficiency
- very good to excellent communication skills
- dedicated to excellent customer service; assist with customers and answer customer questions in-person, over phone, chat or email
- be self-directed; have the ability to ask questions when needed with the goal of knowing what tasks are to be done with little oversight
- be able to stand/walk around/light physical activity for extended periods of time
- be able to lift/carry up to 40-50 lbs
- be able to work full-time shifts throughout the week; days, some evenings, weekends and holidays as needed
- inventory control, basic to moderate data entry (familiarity with Excel recommended)
- cleaning/organizing/basic warehouse maintenance duties
- basic pallet jack knowledge & experience (can train)
- overall a positive, can-do attitude!
Pay will be commensurate with experience
Please email us your resume and cover letter indicating your interest and experience.
Full-time hours
Work remotely
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 40 per week
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Language:
Location:
- Winnipeg, MB R3L 0K5 (required)
Work Location: In person
