Sitka Health Collective is looking for warm, organized, and dependable Front Desk Attendant to join our growing team. This role is the heart of our clinic — you’ll be the first point of contact for our clients and a key support to our practitioners. We are looking to fill two part-time positions. Available shifts: Monday - Thursday 4:30pm-close (close is generally between 7:30 and 8:45pm), plus Saturday & Sunday 8:45am-close (close is generally between 2-3pm).
About Us
Sitka Health Collective is a multidisciplinary wellness clinic offering physiotherapy, pelvic health, massage therapy, occupational therapy, acupuncture, and cycle, yoga, fitness, and Pilates classes. We pride ourselves on creating a welcoming, supportive environment where guests feel genuinely cared for.
What You’ll Do
- Greet clients and create a calm, welcoming front-desk experience
- Manage bookings, cancellations, and scheduling (in-person, phone, and online)
- Handle payments, direct billing, and basic insurance inquiries (direct billing experience is an asset!)
- Keep the clinic running smoothly day-to-day (tidiness & cleaning, supplies, laundry)
- Communicate with practitioners and instructors and support clinic flow
- Assist with admin tasks and light social media / promotions
- Supervise and care for children in our childminding area, ensuring they have a safe, engaging, and positive experience while parents attend appointments or classes
What We’re Looking For
- Friendly, professional, and confident communicator
- Highly organized with strong attention to detail
- Comfortable with computers, booking software, and multitasking
- Able to stay calm in a busy environment
- First aid and CPR level C
- Previous admin, reception, childcare, or customer service experience preferred
- Interest in health, wellness, or movement is a big plus
Why You’ll Love Working Here
- Supportive, close-knit team
- Calm and positive work environment
- Opportunity to grow with the clinic
- Free staff membership for classes
Job Types: Full-time, Part-time
Benefits:
- Company events
- Flexible schedule
Work Location: In person
