Job Title: Receptionist
Location: Academy Massage Therapy
Position Type: Part-time
About the Role
We are seeking an exceptionally reliable, proactive, and people-focused individual to join our team as a Receptionist. This role is essential to the smooth operation of our clinic, and we are looking for someone who can handle a fast-paced environment with professionalism, confidence, and strong problem-solving skills.
What We’re Looking For
The ideal candidate will demonstrate the following qualities:
- Extremely reliable with a strong sense of responsibility and follow-through
- Able to multi-task effectively while staying organized and calm
- Communicates respectfully and positively with clients and team members
- Creates a warm, welcoming environment for all clients
- Strong communication and active listening skills
- Confident in problem solving and able to handle routine issues, recognizing when to seek guidance
- Maintains a high level of privacy and confidentiality with client and staff information
- Willing to learn and adapt to changes in procedures, technology, or industry needs
- Enjoys working with people and contributing to a collaborative team environment
Key Responsibilities (include but are not limited to):
- Greeting clients warmly and professionally
- Answering phones and responding to emails promptly
- Booking, modifying, and managing appointments
- Billing insurance and processing payments
- Providing administrative support to the team
- Other duties as assigned or required
Qualifications & Skills
- Strong computer skills are required
- Ability to learn new software (we use Juvonno and JaneApp)
- Experience with insurance billing and payment processing is an asset
- Prior reception or administrative experience is an advantage
- Excellent multitasking, organizational, and time-management skills
If you are dependable, solution-oriented, and thrive in a team-centered environment, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From $16.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
Work Location: In person
