Overview
We are seeking a detail-oriented and technically skilled Asset Management Technician to join our team. Under the direction of the Assistant Manager of Asset Management, this position is responsible for the tracking and accounting of all IT and related assets. The IT Asset Technician is responsible for supporting all aspects of the IT Asset Management (ITAM) lifecycle, including inventory management, analysis and reporting.
Duties
- Processes requests for IT hardware and assists with the deployment to our user community, tracking hardware location changes, ensuring accurate accounting of assets.
- Processes incoming shipments of IT equipment and maintains organization of IT storage areas.
- Tracks and maintains inventory data, including serial numbers and assigned user information.
- Ensures the proper tracking of IT asset inventory levels by conducting audits and physical inventories.
- Keeps track of IT assets, the receipt of these assets, both physically and in Workday system, and ensures assets are accurately entered into the asset management system. Coordinates the return or pick-up of surplus/unused IT hardware, and the disposal of retired assets.
- Prepares assets for disposition.
- Imaging new equipment (desktops and laptops) as well as break/fix.
- Coordinate pc/desktops repairs with various vendors.
Experience:
- Six (6) months of experience in IT asset management and inventory management.
- Knowledge of associated equipment used to test and repair computer equipment.
- Knowledge and ability of troubleshooting capabilities for all aspects of technical support.
Physical Requirements:
Ability to lift up to 40 pounds independently.
Pay: $45,000.00-$50,000.00 per year
Work Location: In person