Job Title: Dental Treatment Coordinator / Office Manager
Job Summary
This is a dual role designed for a high-performing professional who thrives on autonomy, leadership, and measurable results. As our Treatment Coordinator and Office Manager, you will be the engine of our practice growth and the heart of our patient relations.We are specifically seeking a serious, career-minded individual who is looking for a long-term home and wants to grow significantly within this role.
Responsibilities
- Case Presentation: Present complex treatment plans clearly, address patient objections, and securely close financial arrangements.
- Practice Leadership: Oversee daily schedule optimization, manage front-desk workflows, and lead the administrative team.
- Patient Relations: Act as the primary point of contact for patient escalations, financial questions, and VIP hospitality.
- System Management: Utilize ClearDent daily to track metrics, schedule efficiently, and manage accounts.
- Billing & Collections: Manage insurance claims, accounts receivable, and daily financial balancing.
Experience
- High EQ & IQ: You can read a room instantly, empathize with anxious patients, and solve complex scheduling and financial puzzles efficiently.
- Exceptional Communication: You possess articulate verbal and written skills, with the ability to simplify dense clinical information.
- Ethical Sales Ability: You are a natural "people person" who loves helping them get better oral health by building trust, and helping patients say "yes" to their oral health.
- Software Proficiency: Hands-on experience with ClearDent and a strong grasp of dental billing codes is required.
This role offers an opportunity to lead a dedicated team in a professional environment committed to delivering quality patient care while ensuring operational excellence.
Pay: $30.00-$35.00 per hour
Benefits:
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- "Tell us about a time you helped an anxious or hesitant patient say 'yes' to a necessary treatment plan. What communication strategy did you use?"
Work Location: In person
