Access Control Guard Toronto Eaton Centre
Position: Access Control Guard
Status: Full Time
Hours: Rotating Continental (Days/Nights) – 12-hour shifts
Payrate: $24.00/hr
Overtime Method: Averaging agreement over 88 hours
Posting Date: June 26th, 2026
Internal Closing Date: July 3rd, 2026
External Closing Date: August 7th, 2026
Job Overview:
Toronto Eaton Centre is one of Canada’s premier retail destinations, located in the heart of downtown Toronto. With high daily foot traffic, a large number of retailers, and continuous activity throughout the day, the site operates in a fast-paced and dynamic environment.
As an Access Control Guard, you will play a key role in managing entry points, verifying access, and maintaining a strong security presence. This position requires strong attention to detail, professionalism, and the ability to interact confidently with tenants, employees, vendors, and visitors.
Key Responsibilities:
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Monitor and control access points to ensure only authorized individuals enter restricted areas
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Verify identification, credentials, and access permissions for employees, vendors, and contractors
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Manage visitor sign-in processes and maintain accurate access logs
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Maintain a visible and professional presence at assigned posts
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Respond to access-related concerns, incidents, or escalations as required
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Communicate with dispatch, supervisors, and patrol teams for coordination and support
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Monitor site activity and report any suspicious behaviour or security concerns
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Enforce site policies and access control procedures
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Provide customer service by assisting with directions and general inquiries
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Support emergency response procedures, including evacuations when required
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Complete detailed reports and documentation related to access control and incidents
Prerequisites:
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Ability to obtain a Security License in the province of Ontario
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Valid First Aid & CPR Level C from a WSIB approved provider
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Previous experience in access control, concierge, or front-facing security role preferred
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Strong customer service and interpersonal skills
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Excellent communication skills, both verbal and written
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High attention to detail when verifying credentials and managing access
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Ability to remain calm and professional in a high-traffic environment
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Comfortable working in a fast-paced retail setting
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Basic computer skills and familiarity with access control systems is an asset
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Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
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Legally authorized to work in Canada
Why choose Paladin?
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Opportunities for training and professional development
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Competitive salary and benefits package.
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Work today, get paid today!
