We are looking for energetic people to join our team, who are able to prep, prepare, cook and finish all food items within a fast paced restaurant while maintaining a clean and safe workspace and adhering to all Food Safety procedures.
Full Time & Part Time positions available.
Previous Tim Hortons or other restaurant kitchen experience required.
***Looking for applicants who are able to work shifts starting at 3am***
JOB DESCRIPTION
The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service.
Hospitality & Guest Service
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
- Delivers consistent and outstanding guest service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- Enhances the guest experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
- Monitors fridge and freezer product inventory and communicated with management.
- Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
- Receives and responds to showcase and product needs from the Restaurant Front
- Assists in serving guests in the Restaurant Front when necessary
- Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Job Types: Full-time, Part-time, Permanent
Pay: From $17.60 per hour
Work Location: In person
