We are the Waterford Retirement Community Ottawa that offers 5 star service and amenities. We offer a range of senior living options including independent living, assisted living and memory care.
Human Focus – Creativity - Excellence
We’re seeking an individual with a purpose and passion for life and who is looking for meaningful work that will make a real difference. Join our team today!
Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents.
Key Responsibilities
- Directs and supervises the activities of the dining room to provide a high level of service;
- Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent , and makes changes as required to ensure the consistency in quality of service;
- Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences;
- Provides job analysis and role functions for all dietary personnel within their scope of practices;
- Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met;
- Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services;
- Work in a position of trust with vulnerable adults (residents);
- Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity;
- Complete other duties as assigned.
Qualifications
- Graduate of recognized course in Food & Beverage/Hospitality preferred
- Completion of courses in service management, guest relations, service excellence, human resources or equivalent
- Minimum of three years experience in a similar role
- Ability to manage staff and resources
- Excellent human relations skills to handle diverse interactions with Residents, families and staff
- Good written and oral communication skills in English
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
We are committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.
Job Type: Full-time
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Ottawa, ON K1V 8R9: reliably commute or plan to relocate before starting work (required)
Work Location: In person
