At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
About the Role:
We are looking for a Customer Service Representative with proven experience and a passion for providing assistance and excellent customer experience through our diverse communication channels.
What You’ll Do:
- Provide excellent customer service by being emphatic and professional in every interaction
- Update customer information in the customer service database during and after each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Coordinate with help desk staff to troubleshoot issues.
- Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
You must have:
- 1+ years of experience selling subscription-based services.
- Ability to work autonomously and remotely.
- Excellent verbal and written communication skills.
- Experience in Cold Calling, Prospecting, and Lead Generation (Desirable).
- Advanced English level.
How we make your work (and your life) easier:
- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Join a global team where your unique talents can truly thrive!
