At Quick Fitness & Sharp Shapes Health, the front office admin staff are required to:
- Handle all incoming calls and answer inquiries made while keeping the management team updated.
- Welcoming and assisting visitors/ patients in a friendly and professional manner.
- Assist in maintaining the gym's cleanliness and upbeat culture to generate more business.
- Administer and process payments made by the members, providing them with up to date copies of receipts and/or transactions made by them.
- Sign up new clients for a variety of services including open gym, group classes and personal training.
- Resolve all customer complaints making sure the customers are satisfied with the service they receive at all times.
- Provide gym tours to visitors and new clients while maintaining exceptional customer service.
- Scheduling and confirming appointments for our on-site rehab clinic
- Copying, scanning & filing documents
- Perform other administrative tasks, if required
- Must be available for the following shifts: Tuesday & Thursday 7-10 PM, Sunday 9 AM- 2 PM
Job Types: Part-time, Permanent
Part-time hours: 20-30 per week
Pay: $17.60-$20.00 per hour
Benefits:
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location: In person
