We are a multi-disciplinary rehab clinic seeking a Part-Time Front Desk Receptionist / Administrator to join our healthcare team.
This role is ideal for someone with strong customer service, administrative, or medical receptionist experience who enjoys working with people and staying organized in a fast-paced clinic environment.
Key Responsibilities
- Front desk reception and patient check-in/check-out
- Answering phones, emails, faxes
- Booking, rescheduling, and cancelling appointments
- Managing schedules for physiotherapy, chiropractic, osteopathic and massage therapy providers
- Processing payments (debit, credit, cash, insurance) and issuing receipts
- Collecting over-due balances (accounts receivable) from patients and insurance companies
- Collecting and updating patient intake and insurance information
- Explaining clinic policies (cancellation, late arrivals, payment procedures)
- Providing excellent customer service and patient support
- Communicating with clinicians and clinic management
- Maintaining confidentiality and following healthcare privacy regulations
- Keeping the reception and shared clinic area clean and organized
Qualifications & Skills
- Experience as a front desk receptionist, administrative assistant, medical receptionist, or office assistant is an asset
- Strong customer service and communication skills
- Comfortable with phones, email, and computer systems
- Ability to multitask in a healthcare or clinical setting
- Detail-oriented and highly organized
- Reliable, punctual, and professional
- Experience with scheduling software, EMR, or clinic management systems is an asset
- Healthcare, physiotherapy, chiropractic, massage therapy, or medical office experience is an asset (but not required)
Schedule
- Part-time hours
- Daytime shifts with some evenings as needed
- Ideal for someone seeking flexible hours
Compensation & Benefits
- Competitive hourly wage
- Paid training provided
- Supportive and team-oriented work environment
- Opportunity to gain experience in a healthcare clinic
Start Date
Job Type: Part-time
Pay: $17.60-$20.00 per hour
Application question(s):
- Why do you want to work for our clinic as a receptionist?
Work Location: In person
