Site Manager Job Posting
Vaultra Self-Storage is currently looking for a Site Manager to join our team at our NEW Dundas location.
We’re a growing company, and we’re proud to offer an environment where motivated, energetic, and hardworking people can thrive. At Vaultra, our success comes from the people we hire—we invest in training, support, and helping our team members grow.
We care about building a positive, supportive workplace culture where everyone feels valued. Whenever possible, we promote from within and encourage our team to take on new challenges and develop new skills.
If you’re someone who’s eager to learn, take initiative, and grow with a company, you’ll feel right at home here. We’re here to support you every step of the way.
Location: 3484 Dundas St W, York, ON M6S 2S1
Working Hours: Sunday thru Saturday – Typically five 8hour shifts/40 hours per week
** Work hours may vary to fit business needs
What's in it for you:
- Full-time, year-round position
- Competitive compensation
- Health & dental benefits
- The chance to grow with a fast-growing company that truly values its people
About you:
- At least 3 to 4 years of property management experience (self-storage experience is an asset), or a strong willingness to learn the industry.
- Minimum 2 years in a leadership role
- Previous sales experience is considered a strong asset
- Reliable, punctual, and self-motivated
- Comfortable using technology, including smartphones and tablets
- Strong communication skills—you can connect easily with both customers and team members
- Able to stay organized and effective in a fast-paced environment
- A problem-solver who takes initiative
- Committed to creating an inclusive and respectful environment for people of all backgrounds
- Physically capable of meeting the day-to-day demands of the role, including occasional lifting of up to 50lbs
- Access to a reliable vehicle is required for this role.
What you'll be doing:
- Overseeing daily operations of the facility
- Delivering excellent customer service
- Opening and closing the site
- Showing and renting storage units
- Handling customer inquiries (phone, email, and online)
- Processing payments and managing accounts, including collections and arrears (applying/removing locks when required)
- Selling merchandise items like moving and packing supplies, and providing additional services such as insurance
- Managing move-ins and move-outs, including inspections and paperwork
- Maintaining a clean, safe, and well-kept office and facility environment, including washrooms
- Conducting regular facility and unit checks for damage, occupancy, and maintenance needs
- Ensuring all units are clean and ready for new customers
- Responding to urgent or after-hours situations when required
- Leading and supporting the team, including scheduling and assigning tasks
- Supporting other tasks as needed
We’re open to candidates who demonstrate strong leadership potential and a genuine passion for customer service.
If you’re looking for a hands-on role where you can grow and make an impact, we’d love to hear from you.
No phone calls, please.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: From $45,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Store discount
Work Location: In person
