Job Summary
We are seeking a reliable and proactive Operations Assistant to support daily operational activities and ensure smooth communication with clients and internal teams. The ideal candidate will have strong speaking and calling skills, excellent time and task management abilities, and a customer-focused mindset.
Key Responsibilities
- Make outbound and inbound calls to clients, partners, and leads as required
- Provide accurate information and excellent customer service over the phone and in person
- Assist with daily operational and administrative tasks
- Maintain and update records, call logs, and reports
- Handle customer inquiries, concerns, and follow-ups professionally
- Support management with task tracking and workflow coordination
- Ensure smooth day-to-day office and operational processes
Required Skills & Qualifications
- Excellent verbal communication and speaking skills
- Strong calling and follow-up experience
- Proven customer service skills with a professional attitude
- Good time management and organizational skills
- Ability to multitask and prioritize work efficiently
- Comfortable working in a fast-paced environment
- Basic computer skills (email, spreadsheets, CRM is an asset)
- Previous experience in operations, customer service, or call handling is preferred
What We Offer
- Supportive and professional work environment
- Opportunities for growth and skill development
- Competitive compensation based on experience
Job Types: Full-time, Permanent
Pay: $3,600.00-$4,000.00 per month
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Work Location: In person
