Position: Internal Service Advisor
Location: Calgary, AB
Classification: Full-Time, Immediate Start
We are looking for a motivated individual to join our service team as an Internal Service Advisor. This in-store role involves coordinating vehicle service and maintenance, ensuring efficient workflow between departments, and supporting a smooth and professional internal customer experience. Whether you're an experienced Internal Service Advisor or an Appointment Coordinator ready to take the next step in your career, we'd love to hear from you.
Role Overview
In this position, you will oversee service-related activities for new and used vehicles. Responsibilities include preparing work orders, estimating repair needs, collaborating with technicians and management, and assisting with scheduling and internal communications. The ideal candidate is organized, detail-oriented, and confident managing multiple priorities and software systems in a fast-paced environment.
Key Responsibilities
- Generate and manage work orders for (internal vehicles, new and used) in the service department
- Assess repair requirements and share relevant information with internal teams
- Collaborate with technicians, management, and support staff to ensure timely completion of service tasks
- Keep accurate records of vehicle status and updates
- Oversee the availability and maintenance of loaner and demonstrator vehicles
- Coordinate appointment schedules for internal stakeholders
- Provide assistance with customer check-in and check-out as needed
- Support general administrative tasks to maintain smooth workflow in the service department
Qualifications
- Previous experience as a service advisor is preferred but not required
- Prior dealership experience is required
- Basic understanding of vehicle repair processes and service estimating is an advantage
- Experience with dealership management software (e.g., CDK or similar) is beneficial
- Valid driver’s license and a clean driving record
- Strong organizational skills with careful attention to detail
- Effective verbal and written communication skills
- Comfortable working in a fast-moving, team-oriented environment
Benefits
- Competitive salary with comprehensive benefits
- Employee discounts on vehicle purchases and services
- Access to employee support programs and resources
- Opportunities to develop skills and advance within the organization
- Inclusive and welcoming workplace culture
Confidentiality
This posting is fully confidential. Only selected applicants will be shared with the organization.
We value a workplace where people from all backgrounds feel respected and supported, and we provide accommodations as needed during the recruitment process.
If you are detail-oriented, enjoy working in a collaborative team environment, and are ready to learn and grow in automotive service, we would love to hear from you. Apply today to start your next career opportunity!
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Experience:
- Service Advisor : 1 year (preferred)
- Dealership: 1 year (preferred)
Licence/Certification:
- A valid driver’s license and safe driving history (required)
Work Location: In person
