Job Summary
We are seeking a experienced, detail-oriented and organized Registry Clerk to join our team. As the face of our office, you will assist the public with a wide range of provincial registry services including Motor Vehicles, Vital Statistics, Alberta Health Care, Personal Property, Land Titles, Corporate Registries and Commissioner for Oaths.
Responsibilities
- Manage client records with accuracy and confidentiality (applying FOIP and Employee Code of Conduct in all transactions)
- Handle front desk duties including greeting visitors, preparing personal workspace
- Maintain organized filing systems both electronically and physically, closing duties including verifying Abstracts, VOIDS, Vital Stats (will be trained if unfamiliar)
- Provide excellent customer support and phone etiquette to clients and staff
- Assist with administrative tasks such as proofreading documents, organizing files, and managing correspondence (verifying own microfilm, creating your own packing slips, etc)
- Support bookkeeping and basic financial record keeping as needed (doing your cash out at the end of the day, personal balancing)
- Ensure timely and accurate documentation of all registry activities
- Collaborate with team members to streamline office operations and improve efficiency
Qualifications
- Proven clerical experience in Alberta Registries
- AB Health Care Certification Required
- CORES I, II or III not required but strong asset
- Strong computer skills including ability to type up to 50WPM
- Excellent organizational skills with attention to detail and accuracy
- Customer service experience with strong communication skills and phone etiquette, going above beyond problem-solving for unprepared clients.
- Ability to work weekends (must work 2 Saturdays a month on a rotating basis), week day shifts but be available to work until 6:30PM
---------------------------------------------
We offer fully employer-paid benefits and additional commission opportunities for employees who are certified to provide corporate services. Experienced candidates are encouraged to apply; however, if you do not yet hold additional certifications, we are committed to supporting your professional development. We actively encourage growth and will assist you in obtaining certifications while employed. As you earn additional certifications, you will become eligible for wage increases that reflect your expanded skills and qualifications.
Pay: $23.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: In person
