We’re looking for an engaging and design-savvy Design Associate to help customers bring their vision to life. This role is more than just design—it’s about guiding customers through product selections, finishes, and overall project planning, both in-store and on-site. You’ll help clients feel confident in their decisions while also identifying opportunities for larger projects that our Projects Division can execute. If you have a passion for design and sales, this is the perfect role to combine both.
Responsibilities
- Conduct in-store and on-site design sessions, helping clients select the right paint, flooring, and finishes for their spaces.
- Order processing, paint tinting, and general problem solving.
- Ask the right questions to understand customer needs and guide them toward confident purchasing decisions.
- Identify opportunities for larger projects, referring potential leads to our Projects Division for full-service solutions.
- Develop and present design concepts, ensuring customers get a clear vision of how their space can come together.
- Stay up to date on industry trends, materials, and finishes to provide expert advice.
- Maintain store displays and samples to create an inspiring and well-organized retail experience.
- Ensure all design recommendations align with our brand standards and meet customer expectations.
Qualifications
- Strong ability to sell design solutions by listening to customer needs and providing expert recommendations.
- Knowledge of colour theory, finishes, and product selection across paint, flooring, and cabinetry.
- Confidence in leading one-on-one customer design sessions, both in-store and on-site.
- Excellent communication skills with a natural ability to build trust and rapport with customers.
- Ability to juggle multiple projects while keeping a keen eye for detail.
- Proficiency in Adobe Creative Suite is a plus, but not mandatory.
- Experience with 3D modelling software (e.g., SketchUp) is an asset but not required.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Experience:
- design: 1 year (preferred)
Work Location: In person
