Job Overview
We are seeking a friendly, organized, and detail-oriented Dental Assistant/Receptionist to join our dental practice. This dual-role position involves providing exceptional patient care, managing front desk operations, and supporting the clinical team. The ideal candidate will have experience with dental office procedures, electronic medical records, and a strong understanding of dental terminology. This role offers an excellent opportunity to work in a professional environment dedicated to patient health and comfort.
Responsibilities
- Greet patients warmly and assist them through check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments using Dentrix or similar software
- Manage multi-line phone systems to answer inquiries and direct calls efficiently
- Prepare treatment rooms and assist the dental team during procedures as needed
- Maintain accurate patient records using electronic medical records systems such as Epic
- Verify insurance information and process billing and payments at the front desk
- Ensure the reception area is clean, organized, and welcoming
- Handle administrative tasks including data entry, filing, and correspondence
- Educate patients on post-treatment care and answer general questions about services
Requirements
- Prior experience as a Dental Receptionist or in a dental office setting preferred
- Knowledge of dental terminology, Epic, Dentrix, and electronic medical records systems required
- Strong administrative skills with experience in office management and multi-line phone systems
- Excellent communication skills, both verbal and written
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Experience with medical or dental office procedures is highly desirable
- Professional demeanor with a focus on patient care and confidentiality
- Previous experience with medical office software such as Epic or Dentrix is a plus
Pay: $22.31-$32.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
