At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide a frictionless experience for our user community.
As a Digital Product Manager within ACE, you will lead Allstate’s Infrastructure Monitoring product team, a critical enabler of operational excellence across the organization. You will define, deliver, and manage the lifecycle of observability solutions that empower teams to detect, triage, and resolve issues faster, improving system reliability and customer experience. Please note team assignment may change after hire.
This role requires a blend of strategic thinking, deep technical understanding of observability tools and practices, and strong stakeholder engagement skills. You will interface with engineers, architects, product peers, and executives to drive the success of Allstate’s observability strategy.
Candidates should also expect involvement in deployment activities multiple nights per week, as required by the product release schedule. As a DPM you will be expected to participate in emergency calls when required.
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to $400 back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back
Key responsibilities
Define and drive the product vision and roadmap for enterprise-wide observability solutions (metrics, logs, traces, insights).
Minimum 2 years delivering products in Observability, Site Reliability Engineering, infrastructure operations, or platform engineering domains.
Proven ability to work with and deliver outcomes using observability tools such as Datadog, Grafana, Dynatrace, New Relic, Netcool, ThousandEyes, SevOne, OpenTelemetry, or equivalent.
Experience leading products in Network, Compute, End User Computing, Infrastructure, or Platform-as-a-Service domains.
Bachelor’s degree or equivalent experience in Computer Science, Engineering, Business, or related field.
Supervisory Responsibilities
This job does not have supervisory duties.
#LI-DP2
Skills
Business Case Analyses, Business Systems, Collaborative Development, Product Backlog Management, Product Lifecycle Management (PLM), Product Management, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking, Waterfall Model
Compensation
Expected compensation for this role ranges from $89,300 – 139,000 annually. Actual salary offered to successful candidates will vary based on their skills and experience
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
