About Bloom Academy
Bloom Academy is a growing online learning community offering live tutoring and enrichment classes for kids and teens. We are looking for a reliable, organized, and detail-oriented admin assistant to help manage the day-to-day operations behind our online classes. This role involves scheduling, parent communication, teacher communication, and maintaining accurate internal records.
The Role
This role requires availability every day of the week, including weekends.
Our classes run seven days a week, and time-sensitive scheduling or communication issues can come up on any day. We need someone who can check in consistently, respond when needed, and help keep things running smoothly.
This is steady, ongoing remote work for someone who is calm, careful, responsive, and comfortable managing many small details without letting things fall through the cracks. You should be comfortable following systems, working independently, and communicating clearly with parents and teachers.
What You’ll Do
Scheduling & Class Management
- Maintain and update online class listings
- Help manage class schedules across multiple subjects and instructors
- Cancel, adjust, and reschedule classes as needed
- Review new enrollments and check for scheduling conflicts
- Coordinate class times between parents, students, and teachers
- Help manage teacher availability, and schedule changes
- Keep scheduling information accurate and up to date
Parent Communication
- Respond to routine parent messages
- Help with reschedule requests, class changes, and scheduling questions
- Send follow-up messages at key points, including after the first class, mid-course, and near the end of a course
- Keep parent communication clear, warm, and professional
Teacher Communication
- Communicate with teachers about schedules, class changes, availability, and student updates
- Send routine teacher check-ins when needed
- Surface small issues early before they become larger problems
- Maintain a professional, supportive tone with teachers
Records & Internal Systems
- Keep student and parent records current in our CRM
- Track follow-ups, scheduling notes, and class updates
- Use checklists and templates to keep admin work consistent
- Help maintain organized internal records
- Follow established processes carefully and ask questions when something is unclear
Who You Are
Required
- Bachelor’s degree
- Excellent written English
- Warm, clear, and professional communication style
- Strong attention to detail
- Reliable follow-through
- Available seven days a week, including weekends
- Comfortable working remotely and independently
- Able to follow detailed instructions and established systems
- Calm and organized when managing multiple moving pieces
Why Work With Bloom
This is a fully remote, flexible, ongoing role with a small online education business. You will help support students, families, and teachers while keeping Bloom’s classes organized and running smoothly.
This role is a good fit for someone who enjoys steady admin work, clear systems, remote flexibility, and being part of a business that helps children and teens build creative, academic, and technical skills.
Pay: $500.00 per month
Benefits:
- Casual dress
- Flexible schedule
Application question(s):
- This role requires consistent availability seven days a week, including weekends. Can you commit to this availability for the coming year?
- This role requires regular focused admin time throughout the week, including weekends. It is not suitable for someone who can only check messages briefly between another full-time job, school, or other commitments. Can you provide this level of focused availability?
- Please paste a link to a short intro video explaining specifically why you are suitable for this role. Please review the full job description first and address the role directly rather than giving a general summary of your background.
- Please provide a link to your LinkedIn profile, personal website, or another relevant professional profile, if available.
- Is there anything else you would like to add that helps demonstrate your suitability for this role?
Education:
- Bachelor's Degree (required)
Work Location: On the road
