We are looking for an Internal Customer Service representative to join our close-knit team. Door hardware experience is an asset but not a requirement. This position offers future opportunities to grow with our company.
Duties will include:
- Process customer quotes, invoices and orders which includes shipping confirmations, ETA & inventory updates
- Support customers via the phone, in person, and online
- Respond to customer inquiries on product information, pricing and availability
- Evaluate product availability, cost, sourcing and replenishment paths
- Support the purchasing department
- Prepare and complete orders for delivery or pickup
- Must have a valid G driver's license
- Perform inventory control & cycle counts
- Strong organizational, communication, and typing skills
- Excellent English oral, and written skills
- Energetic, enthusiastic, willingness to learn
- Team player with a great attitude
- No Criminal Record
- Proficiency in using Microsoft Office, CRM and ERP systems
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
Application question(s):
- Can you read a price book?
- How many years of experience do you have working with Canadian customers, vendors, and business practices?
- Do you have experience using ERP/CRM systems?
- Are you located in Peel Region?
Education:
Experience:
- Customer service: 3 years (required)
Language:
Licence/Certification:
- G license - G2 not acceptable (required)
Work Location: In person
