Alpha Auto Group (AAG) is a Canadian automotive retailer with a rapidly expanding network of dealerships across North America. We focus on providing exceptional customer experiences, developing high-performing teams, and fostering trusted partnerships with our manufacturers, all while maintaining a dedication to excellence rooted in drive, discipline, and a data-driven mindset.
At AAG, we’re continuing to grow and shape the future of the automotive industry. We’re currently hiring a Financial Services Manager to join our team at Bank Street Toyota.
At Bank Street Toyota, we’re proud to represent one of the most trusted and recognized automotive brands in the world. Our dealership combines Toyota’s reputation for quality and innovation with a workplace culture that values collaboration, growth, and exceptional customer care.
Please know that the full compensation listed for this position is dependent on a commission-based bonus structure. The salary range mentioned in the job posting represents the potential earnings of this role.
What We Offer
At AAG, our people are our greatest asset, and we’re committed to helping you succeed. When you join our team, you can expect:
- Compensation & Benefits: Competitive pay, performance-based incentives, and a comprehensive benefits package.
- Career Growth: Ongoing training, mentorship, and opportunities for advancement.
- Results-Oriented Culture: A high-performance environment where passion, achievement, and impact are recognized and celebrated.
Responsibilities
- Understand clients' needs and concerns, build sustainable relationships with customers, and provide accurate information about each vehicle.
- Preparing and securing financing, offering credit insurance, extended service contracts, and vehicle protection packages.
- Prepare and secure financing, offer credit insurance, extended service contracts, and vehicle protection packages to customers.
- Verify sales information, determine the need for financing, and prepare financing and legal documents.
- Sell products and services, maintain customer rapport, answer questions, provide information, and resolve discrepancies.
- Maintain a satisfactory Customer Satisfaction Index and comply with federal, provincial, and local regulations.
- Present additional products to clients, explain and demonstrate financial options to customers, deal directly with lenders and financial institutes, and prepare and document any/all documentation for final delivery.
- Meet and exceed set sales goals, adhere to a standard of professional ethics, be knowledgeable of provincial regulations, and maintain good lender relations.
Qualifications
- Deep passion and interest in human centered customer experience.
- Car sales experience or equivalent work experience.
- OMVIC License and a valid class "G" driver's license.
- Strong financial services and automotive industry background with excellent analytical and problem-solving skills.
- Excellent communication skills (both written and oral) and a customer-centric mindset.
- Strong relationship building skills and high level of personal integrity.
- Ability to handle confidential matters and show an appropriate level of judgement and maturity.
- High level of self-motivation, accountability for goals/targets, and desire to earn above-average income.
- Highly computer proficient with solid organizational skills.
- Coaching skills and the ability to practice established tools and methods effectively.
Job Type: Full-time
Pay: From $200,000.00 per year
Benefits:
Experience:
- Automotive Finance: 2 years (preferred)
Licence/Certification:
- Drivers Licence (required)
- OMVIC (preferred)
Work Location: In person
