Job Summary
Prairie Dental Centre in Leduc is looking for an amazing Treatment Coordinator/Dental administrator. At Prairie Dental Centre we aim to provide quality, comprehensive, evidence-based general dentistry to our patients.
This position is full Time, 5 days a week with one to two evenings. Evening shifts are 11-7. No weekends.
Our ideal candidate must have:
- The ability to work in a fast-paced environment while maintaining an efficient flow with exceptional communication skills (verbal and written).
- A passion for building strong patient relationships and contributing to their ongoing oral health.
- A genuine, happy and outgoing personality who is able to learn quickly.
- A high comfort level with speaking on the phone and interacting with patients on a one-on-one basis.
- Confidence in their ability to present treatment plans and answer questions.
- Excellent organization skills and the ability to multi-task.
- An eagerness to learn and grow.
As part of your position you will be responsible for:
- Building strong relationships with patients to ensure trust and loyalty.
- Encouraging patient acceptance of the treatment plan by meeting their needs, answering questions and by creating value for the proposed treatment.
- Present the treatment options, appointments, payment plans, financial arrangements, answer questions and overcome objections to motivate patient to case acceptance.
- Set up payment plans, financial consents and obtaining informed consents.
- Directly contribute to the success and profitability of the office through effective treatment coordinating, account follow-up, appointment scheduling, accounts collections and outstanding patient service.
- Reception duties as needed.
Requirements
- Minimum 1 year experience as treatment coordinator in a General dentistry office.
- Previous experience as a dental assisting as asset.
- Previous experience working with Cleardent software as asset.
- Knowledge and understanding of insurance plans, claims, accounts receivable, dental treatment plans and ability to educate patients would be an asset.
- Computer proficiency and multi-tasking.
If this sounds like you, we can’t wait to hear from you!
Job Types: Full-time, Permanent
Expected hours: 32.0 – 40.0 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Do you have experience with Cleardent?
- Do you have minimum 1 year experience working as a Treatment Coordinator in a General Dentist Office in Canada?
- Are you able to work 5 days a week?
Work Location: In person
