Foreign Exchange Representative
The Foreign Exchange Representative assists members with foreign exchange and basic financial transactions, ensuring accurate processing, regulatory compliance, and a high level of customer service.
- Respond to external member inquiries in a timely and professional manner
- Provide high-quality service to all WFCU Credit Union members
- Welcome clients, assess their service needs, and deliver positive service experience
- Provide accurate information on foreign exchange services, rates, and procedures
- Process over-the-counter financial transactions including purchases and sales of foreign currency as well as managing currency orders for clients
- Calculate foreign currency exchange amounts accurately using posted rates
- Process payments through cash, cheque, credit card, or debit methods
- Operate cash registers, scanners, and computer systems to record transactions efficiently
- Ensure compliance with regulatory requirements, including verifying customer identity when required
- Perform end-of-shift reconciliation by balancing cash totals with recorded transactions
- Complete miscellaneous administrative duties and maintain organized records
Required Skills
- Completed post-secondary education
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills while working in a fast-paced environment
- Two to four years of cash handling experience
These additional skills are considered assets too:
- Prior experience within the financial services industry
If this opportunity excites you and you think you’re a great fit, let us know by applying today!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted.
Wellington Foreign Exchange will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Pay: $41,000.00-$50,000.00 per year
Application question(s):
- How many years of cash handling experience do you have?
- Have you completed post-secondary education?
Work Location: In person
