Who We Are
Pandora Services is a Community Health Organization supporting individuals with disabilities, mental health challenges, and other specialized support needs. We provide personalized, person-centered care focused on dignity, independence, and community inclusion.
Community Support Workers (CSWs) provide personal, social, emotional, and practical support to individuals in their homes and community settings. You will work independently and collaboratively as part of a care team to support individualized care plans.
This role includes:
Direct personal care (Wheel chair, ceiling lift)
Community-based support
Home management
Documentation and reporting
Collaboration with families, care teams, and management
Supporting with direct personal care (Wheel chair, ceiling lift)
Assist with personal care (grooming, dressing, hygiene, toileting)
Support daily living skills and community engagement
Perform light household tasks (meal preparation, cleaning, grocery shopping)
Monitor and document behaviours, medications, and client progress
Complete daily charting and written reports
Advocate for individuals when appropriate
Follow individualized care plans and safety protocols
All new hires start as Casual while building their caseload
Are you a Canadian Citizen and/or eligible to work in Canada?
Benefits are available only to employees working 35+ hours per week on a continuous basis after 3 months of employment. Casual employees are not benefit-eligible.
This role requires driving between client locations.
Work Location
On the road - in clients’ homes and community settings
Application & AI Disclosure
Pandora Services uses a combination of human review and AI-assisted tools to support the application screening process. AI tools are used only after an initial human review and are not programmed to discriminate based on age, gender, race, disability, or other protected characteristics. No applicant data is stored when using AI-assisted screening.
Minimum 2 years experience as a Community Support Worker or in a closely related role providing one-to-one support
Demonstrated experience supporting individuals with mental health and/or personal care needs
Valid BC Non-restricted Class 5 Driver’s Licence and reliable vehicle
Ability to pass a Criminal Record Check
Valid First Aid & CPR Level C
WHMIS Certification
FoodSafe Certification
Grade 12 Diploma or equivalent
Strong communication, organizational, and time-management skills
Comfortable with digital documentation and technology
Experience using case management or electronic charting software
NVCI, MANDT, or other recognized crisis intervention training
Experience supporting individuals with complex behaviours or dual diagnoses
Familiarity with community-based or in-home support models
Casual (all new hires)
Part-time
Full-time
Benefits
Extended health benefits may be available after the completion of working 35+ hours per week on a continuous basis after three-months of employment and must be maintained, along with any other requirements outlined in the benefits plan.
Extended Health Care
Dental care
Additional Benefits
Flexible scheduling
Casual dress
