Job Overview
E-Commerce Customer Service/Support
Duties
- Phone support
- Email support
- Order Tracking & Logistics Support.
- Administrative support.
Qualifications
- Experience preferred in e-commerce, sales, and/or customer service roles.
- Attention to accuracy and detail.
- Experience preferred in E-Commerce customer service
- Supplier ordering.
- Effective communication skills, both written and verbal, with a focus on professional phone etiquette.
- Familiarity with Shopify would be an asset.
- Strong organizational skills with the ability to manage multiple tasks efficiently. This role is ideal for motivated individuals eager to grow within the e-commerce industry while providing outstanding service to customers
- Lighting, home decor and construction industry experience an asset but not necessary.
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Work Location: In person
