Woody’s RV World Red Deer is looking for a customer-focused Parts Associate to join our team.
In this role, you’ll support customers, service technicians, and sales team by helping coordinate parts, inventory, and service-related communication in a fast-paced dealership environment. Whether assisting customers at the counter, organizing inventory, or supporting service operations, you’ll play an important role in delivering exceptional customer experience.
We believe great customer experience starts with a team that cares, communities well, and works together.
What We’re Looking For:
- Exceptional customer service and interpersonal communication skills
- Strong computer skills with the ability to research information
- Positive attitude and strong work ethic
- Ability to work independently and collaborate with department teams
- Strong organizational and multitasking abilities
- Flexible and adaptable to changing priorities and urgent service needs
- Problem-solving mindset with attention to detail
- Ability to lift and handle parts as required
- Willingness to work weekends and holidays as scheduled
Bonus If You Have These:
- Previous RV or automotive parts experience
- Experience with inventory or service management systems
- Experience with Integrated Dealer System (IDS)
- Post-secondary education in business, logistics, or a related field
What You Will Do:
- Assist customers and service technicians in person, online, and over the phone
- Process parts sales, returns, exchanges, and customer payments
- Update work orders while maintaining accurate records
- Work closely with Service, Shop, and Sales teams to prioritize and coordinate work
- Coordinate the ordering, receiving, stocking, transfer, and delivery of parts and supplies
- Prepare quotes, estimates, and communicate repairs or maintenance recommendations to customers
- Maintain organized inventory and equipment records
- Support dealership opening/closing duties and general administrative tasks
- Ensure all work and pricing approvals are confirmed with customers before work begins
What We Offer
- Compensation range of $17.00- $21.00 per hour, plus commission, based on experience and qualifications
- Regular hours of work are Tuesday to Friday, 8:30 am -5:00 pm and Saturdays 9:00am-5:00pm; 40 hours per week
- Employee discounts on products and services
- Comprehensive benefits package including dental, extended healthcare, life and disability insurance, and a health spending account
- Opportunities for career growth and advancement
- Supportive, team-oriented workplace culture
- Year-round employment
Why Woody’s RV World?
Woody’s RV World is one of the country’s leading RV dealerships since 1986, helping thousands of customers create memorable travel experiences each year. As a family-owned business, we are committed to the communities we serve and to building a supportive, team-driven workplace. With a busy dealership and multiple departments, we offer long-term career opportunities and the chance to grow within the organization. We would love to have you on our team!
Pay: $17.00-$21.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Application question(s):
- This position requires a regular schedule of Tuesday through Saturday, totaling 40 hours per week. Are you available and willing to work Saturdays on an ongoing basis?
- Please tell us why you are interested in this opportunity and what you believe makes you a strong fit for the position.
Work Location: In person
