Hours of operation
7am-3pm
Average server makes $25-$35/ hours including tips
Job Overview
We are seeking a dedicated and experienced Lead Server to join our dynamic restaurant team in a full-time capacity. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a thorough understanding of food and beverage operations. As a Lead Server, you will oversee daily service, ensure guest satisfaction, and support the team in delivering an outstanding dining experience. This role offers an opportunity to grow within the hospitality industry while maintaining a focus on food safety, sanitation, and efficient service.
Duties
- Supervise and assist servers to ensure smooth restaurant operations during each shift
- Provide excellent guest services by taking orders, serving food and beverages, and addressing customer needs promptly
- Manage POS transactions using Volante POS system, including cash handling and cashiering duties
- Upsell menu items to enhance guest experience and increase sales opportunities
- Ensure adherence to food safety standards, sanitation protocols, and proper food handling procedures
- Assist with food preparation when necessary and coordinate with kitchen staff to meet guest expectations
- Maintain a clean and organized dining area, including table setup and sanitation practices
- Train new staff members on service procedures, POS usage, and hospitality standards
- Handle guest complaints professionally and resolve issues efficiently to maintain high satisfaction levels
- Support team members in managing time effectively during busy periods
Experience
- Previous experience in food service or restaurant environments is preferred
- Familiarity with POS systems, particularly Micros POS, is advantageous
- Strong knowledge of food safety regulations, sanitation standards, and food handling procedures
- Proven ability to manage multiple tasks efficiently with excellent time management skills
- Experience in guest services, serving, or hospitality roles demonstrating professionalism and customer focus
- Basic math skills for cashiering and cash handling transactions
- Leadership experience or prior supervisory roles in the food industry are highly desirable
- Knowledge of food preparation techniques and kitchen operations is a plus
This position offers an engaging work environment where your leadership skills can shine while delivering exceptional dining experiences. We value professionalism, teamwork, and a passion for hospitality excellence.
Pay: $17.60-$35.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Work Location: In person
