Crave Catering is looking for a detail-oriented, personable Client Coordinator to join our team in Vancouver. This role is the first point of contact for our clients and plays a key part in keeping our proposals and communications polished and professional.
Responsibilities:
- Answer incoming phone calls and respond to client inquiries promptly and professionally
- Respond to emails in a clear, courteous, and timely manner
- Prepare client proposals using our existing templates, tailoring details for each event
- Coordinate with the catering/events team to ensure accurate proposal details
- Maintain organized records of client communications and proposals
Requirements:
- 1–3 years of experience in an administrative, client-facing, or coordinator role
- Excellent written and spoken English communication skills
- Strong phone etiquette and customer service experience
- Comfortable working with Word/Google Docs templates and formatting documents
- Highly organized, detail-oriented, and able to manage multiple client requests with some autonomy
- Previous experience in hospitality, events, or catering an asset but not required
Compensation:
- Base pay: $22–26/hour ($45,700–$54,000/year), based on experience
- Bonus and commission opportunities available on select sales
Location: Vancouver, BC — This is primarily an in-office position. Occasional hybrid/remote work may be considered on a case-by-case basis with advance arrangement and employer approval.
Job Type: Full-time
Pay: $44,207.41-$87,147.28 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
