Overview
We are seeking a Collaboration & Documentation Systems Administrator to manage and optimize enterprise collaboration and documentation platforms. This role is responsible for ensuring systems are secure, scalable, well-governed, and aligned with business processes to support efficient collaboration and document lifecycle management.
Key Responsibilities
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Administer and maintain collaboration and documentation platforms, including Jira, Confluence, SharePoint, and e-signature/document management solutions.
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Configure and optimize workflows, permissions, schemas, and system settings to support cross-functional teams.
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Establish and maintain governance standards, documentation structures, taxonomy, and metadata.
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Manage user access, security, and permission models to ensure compliance and data protection.
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Improve platform performance, usability, and long-term scalability.
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Support documentation lifecycle management, ensuring content remains organized, traceable, and compliant.
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Collaborate with business stakeholders to implement process improvements and platform enhancements.
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5+ years of experience administering SaaS collaboration and documentation platforms.
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Strong hands-on experience with Atlassian Jira, Confluence, SharePoint, DocuSign, and/or Adobe Sign.
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Experience designing and managing Jira workflows, custom approvals, and automation.
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Strong understanding of access controls, security, and permission management.
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Experience developing governance frameworks and documentation standards.
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Excellent problem-solving, communication, and stakeholder management skills.
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Self-driven, organized, and results-oriented with the ability to manage enterprise platforms independently.
