AUTOMOTIVE SERVICE ADVISOR
$40,000 - $80,000+ per year
Monday to Friday | No Weekends | Health Benefits | Growth Opportunities
Are you an experienced Service Advisor looking for a better work-life balance without leaving the automotive industry?
We are a growing independent repair shop with two locations serving Durham Region. As our company continues to expand, we're looking for a Service Advisor who enjoys helping clients, thrives in a fast-paced environment, and wants to be part of a supportive team that values professionalism, communication, and personal growth.
Why Join Babin's Automotive?
✓ Monday-Friday schedule – no evenings or weekends
✓ Extended health care benefits – including vision and dental
✓ Paid time off
✓ Competitive compensation based on experience and performance
✓ Friendly, team-oriented culture
✓ Opportunity to grow with a company that is actively expanding
✓ Stable, year-round workload
About the Role
As the first point of contact for many of our clients, you'll play a critical role in creating an exceptional service experience. You'll work closely with clients, technicians, vendors, and fleet partners to keep operations running smoothly and efficiently.
Responsibilities
- Greet clients and answer incoming calls professionally
- Schedule appointments and help coordinate daily workflow
- Communicate repair recommendations, estimates, and vehicle updates
- Create and manage repair orders and accurate client records
- Process invoices and payments
- Coordinate fleet approvals and billing
- Work closely with technicians to ensure accurate communication
- Deliver an exceptional client experience from vehicle drop-off to pick-up
What We're Looking For
- Previous Service Advisor experience preferred
- Automotive industry experience required
- Strong understanding of vehicle maintenance and repair processes
- Experience with fleet management companies and billing procedures is an asset
- Excellent communication and client service skills
- Strong organizational and multitasking abilities
- Comfortable using computer systems and shop management software
- Experience with Tekmetric is an asset
- Valid driver's licence
We are looking for someone who is positive, dependable, organized, and genuinely enjoys helping clients while being part of a strong team environment.
If you're ready to join a growing company where your contributions matter and your work is appreciated, we'd love to hear from you.
Pay: $40,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- What's your favourite vehicle - past or present - and what makes it stand out to you?
Experience:
- automotive industry: 1 year (required)
Licence/Certification:
- Driver's License (required)
Work Location: In person
