As a CBSA guard at Specialized facility, you will be responsible for exterior/interior patrols, room searches, escorts, pat-downs, and verbal/physical de-escalation as it is a tactical site and you will be working extensively with the vulnerable population.
In this role you will:
- Ensure the protection of people, assets, and property.
- Escort people within the facility, using restraints to ensure the safety of everybody.
- Demonstrate empathy and compassion and a recognition that you are working with individuals under stress.
- Observe, monitor, and report on behavior of clientele.
- Conduct regular foot patrols - both indoor and outdoor.
- Monitor and properly utilize security software and equipment.
- Generate daily incident reports.
- Utilization of tactical training to de-escalate potentially dangerous situations.
This work requires vigilance and efficiency, as well as strong customer service skills and compassion, as you will be working with individuals in vulnerable situations.
